- info@stonecraftamsterdam.com
- KVK: 89450760
- @stonecraftamsterdam
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Free shipping on all orders in the Netherlands
Free shipping on all orders in the Netherlands
At Stonecraft Amsterdam, we offer a full-service delivery experience designed to delight our customers. Our team not only delivers your items but also assists with setting them up in your space. We go the extra mile to ensure your precious pieces arrive in perfect condition and seamlessly fit into your home.
Shipping country | Delivery Time | Price |
---|---|---|
Netherlands | 2 – 3 weeks | Free |
Belgium | 2 – 3 weeks | € 195 excl. VAT |
Germany | 2 – 3 weeks | € 175 excl. VAT |
When you make a purchase at Stonecraftamsterdam.com you always have 14 days of withdrawal. The 14 days starts from the date the customer receives the product. Please note that for the return to be accepted the item should not have been in use. You are required to return the item in the same condition and quantity as it was received.
How to make a return
To start a return, you can contact us at info@stonecraftamsterdam.com. If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. Unfortunately, we do not (yet) offer free returns. You are responsible for the costs of your return. These costs are not refundable.
Exceptions / non-returnable items
Certain types of items cannot be returned, like orders made on request. Please get in touch if you have questions or concerns about your specific item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Shipping costs are not refunded. Please remember it can take some time for your bank or credit card company to process and post the refund too.
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