Privacy Statement Stonecraft
Your privacy is of great importance to Stonecraft. We therefore adhere to the privacy law. This means that your data are safe with us and that we always use them properly. In this privacy statement we explain what we at the web store stonecraftamsterdam.com all do with information we learn about you. If you have questions, or want to know exactly what we keep track of you, please contact info@stonecraftamsterdam.com.
Processing orders
When you place an order with us, we use your personal data to process it properly. We may give your personal data to our delivery service to deliver the order to you. We also receive information about your payment from your bank or credit card company. For this purpose we use your date of birth, name and address, gender, e-mail address, telephone number and billing address. We do this based on your consent. We keep this information until your order is completed and for seven years thereafter (this is the legal retention obligation).
Contact form
With the contact form you can ask us questions or make requests. For this we use your billing address, e-mail address, telephone number, name and gender. We do this based on your consent. We keep this information until we are sure you are satisfied with our response.
Your Account
Certain areas of our web store require you to register first. You must then provide information about yourself and choose a user name. With that we create an account, which you can log into with that username and a password of your choice. To do this, we use your name and address, telephone number, e-mail address, billing address, gender and date and month of birth. We do this based on your consent. We keep this information until you cancel the account. We keep this information so you don’t have to fill it out over and over again and so we can more easily contact you when needed at the web store. You can edit information through your account whenever you want.
Advertising
We would like to send you advertising about offers and new products or services. We do this:
by email
via social media
by phone
You can object to this advertising at any time. Each email contains an unsubscribe link. You can block us or use the unsubscribe option. You can indicate this when you receive a call. Through your account you can also communicate this.
Disclosure to other companies or institutions
We only provide your personal data to other companies or institutions if this is necessary for our web store or if we are legally obliged to do so (e.g. if the police require this in case of suspected crime).
We cooperate with certain companies. These partners may therefore obtain your personal data. This is necessary to deliver to you what you have purchased.
Our online store includes social media buttons. With these, the operators of these services collect your personal data.
Cookies
Our store uses cookies. Cookies are small files where we can store information so that you do not have to fill it in every time. But they also allow us to see that you visit us again. When you visit our store for the first time, we show a message explaining the use of cookies. Here we will ask for your agreement to the use of these cookies. You can disable cookies through your browser, but some things from our web store will then no longer work properly.
Google Analytics
We use Google Analytics to track how visitors use our web store. We have a processing agreement with Google. This contains strict agreements about what they are allowed to track. We allow Google to use the obtained Analytics information for other Google services. We do not allow Google to anonymize IP addresses.
Security
Security of personal data is very important to us. We ensure that your data is well secured with us. We constantly adjust the security and pay close attention to what can go wrong.
Changes in this privacy statement
When our web store changes, we must of course also adjust the privacy statement. So always note the date above and check regularly for new versions. We will do our best to announce changes separately as well.
Inspection, modification and deletion of your data
If you have questions or want to know what personal data we have about you, you can always contact us. Please see the contact details below.
You have the following rights:
get an explanation of what personal data we have and what we do with it
to see exactly what personal data we have
To have errors corrected
to have outdated personal data removed
to withdraw consent
object to certain uses
Please make sure that you always clearly identify who you are so that we can be sure we are not modifying or deleting data belonging to the wrong person.
Filing a complaint
If you feel that we are not helping you in the right way, you have the right to file a complaint with the regulator. This is called the Personal Data Authority.
Contact details
Stonecraft Amsterdam
Overtoom 85-2
1054HC Amsterdam
info@stonecraftamsterdam.com